What are your room amenities?

• Exclusive Swiftwater Mattress
• Frette Linens and Towels
• Extra Sound Proofed Room
• 65-inch TV with an Apple TV Display System
• Plush Robe & Slippers
• High Pressure Showers
• Laptop-sized Safe
• Air Conditioning
• Refrigerator
• Coffee Maker
• Shower in all rooms, bathtub in some
• Double Bathroom Vanities
• Steamer
• Extra Outlets, USB Ports, and Ethernet Connection

What is the minimum age for the Concierge Level?

• The Concierge Level Rooms are reserved for ages 21+ only

What are your restaurant hours?

• Olivet Restaurant and Cocktail Lounge, Open Daily
• Breakfast 8AM - 11 AM
• Dinner 5 PM- 10 PM
• Reserve a table at (570)-580-4044 or Online here

What are your check in/check out times?

• Check in is 4pm
• Check out is 12pm

How many people can be in each room?

• King Rooms (2 people max)
• Double Queen Room (4 people max)
• Swiftwater Suite (4 people max)
• Executive Double Queen (6 people max)
• Executive King (4 people max)
• Plunge Pool Suites (2 people max)

What is the proper attire for the restaurant?

We recommend that our guests dress in smart casual for breakfast & dinner (no robes, hats, workout gear or swimwear). 

Do you allow children?

While we welcome families of all ages to our facility, please note that our environment is designed with a focus on tranquility and relaxation. We kindly ask that parents supervise their children to ensure they maintain the serene atmosphere that our guests enjoy. Thank you for your understanding.

Do you allow pets?

We do not accommodate pets, however, we do accommodate service animals as outlined through the ADA.

What is your cancellation policy?

• A one-night deposit is required at booking
• Cancellations made up to 7 days before your arrival date are fully refundable
• Cancellations made less than 7 days before your arrival will result in the forfeiture of the deposit

Is smoking permitted?

Committed to providing a healthy and relaxing experience for all guests, The Swiftwater is a smoke-free environment.  Please refrain from smoking of any kind. If smoke of any kind is detected in your room a cleaning fee of $500 will be charged to your guest account. We appreciate your cooperation.

There is a designated smoking to the right of the front entrance near the parking lot.

What is your cell phone policy?

Thank you for your efforts in connecting with nature by disconnecting from electronic devices, ensuring a quiet sanctuary for all. All digital devices must be placed on silent or vibrate throughout your stay. Although silent use of your digital device is permitted, watching videos or listening to music without earbuds is prohibited. We are flattered when you take photos and share your memories while your device is on silent. 

Can you bring in outside food or drinks?

Outside Food or Drink are not permitted in the public spaces of the hotel

Can you eat or drink at the pool?

Yes, you can enjoy cocktails and snacks from The Olivet by the pool but no glass is allowed in the pool area. 

Is the pool open to the public?

No, the pool is reserved only for hotel guests.