Welcome toThe Swiftwater

Welcome to our digital welcome book, your portal to a world of comfort, luxury, and unparalleled hospitality here at The Swiftwater. We are thrilled to have you as our guest and are committed to ensuring your stay exceeds every expectation while curating a one-of-a-kind travel experience. Within these digital pages, you'll find everything you need to navigate your experience with ease, from information about our amenities and services to recommendations for rediscovering the Poconos. As you embark on this journey with us, we invite you to peak hospitality, peak seasons, and peak adventures! Thank you for choosing The Swiftwater for your getaway. We look forward to creating an exceptional and memorable luxury hospitality experience for you.

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Check In/Check Out Procedures

Check in: 4pm

Check out: 12pm

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Hotel Amenities

Fitness Room: 2nd Floor, Available 24/7

Indoor/Outdoor Pool: 1st Floor, 9 AM- 10 PM: The pool is open to all ages 9am-5pm and adults only 5pm-10pm.

Olivet Restaurant and Cocktail Lounge, 1st Floor, 8AM - 11 AM & 5 PM- 10 PM

Garden Patio: 1st Floor, Available 24/7

Ice Machines: 2nd, 3rd and 5th Floors, Available 24/7

Read the Wallstreet Journal Online while staying with us! Please note, the link works when connected to our Wi-Fi

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Dining Options

Olivet Restaurant: 1st Floor

Breakfast, Dinner, and Cocktail Lounge with an artisanal breakfast, fine dining dinner, and crafted cocktails. 

Desaki Restaurant: Located Next Door

Hibachi, Sushi, and family fun delight can be found at this popular restaurant.

 

Check out our Room Service Menu
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Room Features

Exclusive Swiftwater Mattress

Frette Linens and Towels

Extra Sound Proofed Room

65-inch TV with an Apple TV Display System

Plush Robe & Slippers

High Pressure Showers

Laptop-sized Safe

Air Conditioning

Refrigerator

Coffee Maker

Shower in all rooms, bathtub in some

Double Bathroom Vanities

Steamer

Extra Outlets, USB Ports, and Ethernet Connection

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Transportation

Ask our front desk about arranging transportation for you through one of of our partners. Uber & Lyft are available as well in our area.

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Wi-Fi & Technology

  • Free in-room guest wireless
  • Free common area and outdoor wireless
  • Free hardline in-room network connection
  • High Speed network connectivity for all guests
  • In-room Smart TVs with options for all personal streaming platforms

 
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Quiet Hours & Frequently Asked Questions

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Safety & Security

Emergency Evacuation Plan 
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Guest Services

Our dedicated concierge team is here to assist you in planning and booking your perfect adventure. Fill out the form to contact our concierge to help you plan your own adventure in the Pocono Mountains! 

Build Your Own Experience

 
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Environmental Initiatives

The Hotels for Trees Foundation contributes directly to a greener hotel world. A hotel world in which one new tree is planted each time a guest chooses to skip the daily room cleaning.

 
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Guest Survey

We would love to hear from you, please share your feedback with our Guest Satisfaction Survey.

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Checklist for Departure

In Your Room:

  • Personal Belongings
    Double-check drawers, closets, and bathroom for personal items.
    Ensure chargers, electronics, and jewelry are packed.
  • Safe
    Clear out any valuables from the in-room safe.
  • Bedding and Linens
    Look under the bed, in bedding, and on upholstered furniture for any forgotten items.

At the Front Desk: 

  • Room Charges and Bill
    Review the final bill for accuracy before settling.
  • Transportation
    Confirm airport transfer, shuttle, or personal transportation arrangements.
  • Luggage Assistance
    Request assistance if needed to bring luggage to the car or transfer.

Before Leaving the Property: 

  • Personal Essentials
    Confirm you have your ID, keys, and all belongings on hand.
  • Final Check
    Take a final look at your luxury retreat to ensure nothing is left behind.
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Swiftwater Affiliates

Check out our gift shop featuring all local Pocono vendors/artists!

Stop by the second, third, and fourth floor corridors to see various featured artists, rotating each month!
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Contact Information

Contact us at anytime by dialing 0 on your phone. 

Emergency Numbers

Urgent Care: St. Luke’s Health Center Pocono Summit

174 Harvest Lane, Pocono Summit, PA 18436

272.639.5411   

Hospital: Lehigh Valley Hospital- Pocono 

206 E. Brown Street, East Stroudsburg, PA 18301

570.421.4000

Pocono Township Police Department

110 Township Drive, Tannersville, PA 18372

570.629.7200